Search for "initwain.exe" on the drive PaperPort is installed to.Click on "Start", "Find", and then "Files or Folders".Reinstall the newer version of PaperPort on top of the previous version.Install the version of PaperPort that came with your scanner.Uninstall the previous version of PaperPort from your system by going to Start > Settings > Control Panel > Add/Remove Programs.If you have already installed the newer version of PaperPort: If you are upgrading from a previous version of PaperPort that came with your scanner, install the version of PaperPort that came with your scanner and then install the newer version of PaperPort on top of the previous version. Install on top of previous versions of PaperPort: If you are unable to successfully scan into Paint, contact your scanner manufacturer for support to get your scanner running properly with your version of Windows.This will launch your scanner’s user interface.Go to Start > All Programs > Accessories > Paint.If you are unable to successfully scan into Imaging, contact your scanner manufacturer for support to get your scanner running properly with your version of Windows.This will launch your scanner’s user interface. Go to File > Scan New or Acquire Image.Go to Start > Programs > Accessories > Imaging.Go to your scanner manufacturer’s website and download and install the most recent drivers for your scanner and version of Windows.If you are using Windows 95, 98, ME, NT 4.0, or 2000: You should now be able to scan within PaperPort.Ĭonfirm that you can scan into another application:.If multiple drivers are listed, select the appropriate driver for the scanner.If you are using PaperPort 8.x or 9.0, click on the "Scan" button and select your scanner from the "Scanner" drop-down menu. If you are using PaperPort 6.x or 7.x, click on "File", "Select Scanner", and select your scanner's TWAIN driver.If one solution does not resolve the problem, please try the next solution:Ĭonfirm that the scanner is selected properly within PaperPort:
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